Innovation is the key aim for any business, how to work smarter, and faster, with greater quality and lower costs. But how much of this is going to waste due to organisational structure?
Before you stop reading because your corporate policy forbids a blame culture, take a look at your own organisation, business unit or department and ask do we want to find out who made the mistake before fixing the problem? Or my team won’t commit to their ideas? Or I don’t get suggestions for improvement from my team!
But it does not have to be this way. Changing the management style whereby every failure is down to either material defect or process provides a fantastic opportunity. By focussing on which process failed (or does not exist) the company can show continuous improvement and remove the focus from the individual.
This method does not endorse individual’s poor performance but allows it to be addressed as part of their professional development (either they don’t know and need training or are unwilling or incapable) rather than the operation of the organisation.
Making this change provides the comfort zone needed for employees to share ideas and suggestion in a safe environment where they will not be hunted down should it fail. As it is well known and accepted that for every brilliant piece of innovation there have been multiple failed ones before it.
SO increase YOUR odds at finding brilliance by fostering ideas and burying failures.